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Short answers to the questions we get most. Anything else, write to us.
Every date shows the price per person, how many seats are left and the host's cancellation policy. Pick the number of seats and pay; your seats are held for you while you pay (15 minutes on most listings), so nobody can take them mid-payment.
Some dates let you reserve with a deposit. The rest is due a set number of days before the start, shown on your booking. We remind you a week and two days before the due date, on the day, and send a final warning once it has passed. OyeDash never cancels your booking automatically. If the rest is still unpaid 48 hours after the due date, the host decides: keep your seats or cancel the booking and refund your deposit by the amount they choose, which can be less than the deposit.
Some dates need a minimum number of people to run. The listing says so, and how many have booked. If the minimum isn't reached the host cancels the date and everyone is refunded in full.
Booked for friends? From your booking page you can send each of them an invite link so they can add their own name and details. You can cancel any seat; each friend can also cancel their own, and refunds go back to you as the payer.
Each friend needs to confirm their seat by the time shown on your booking (normally 24 hours before the start). If they don't, the seat stays booked and the host decides: keep it, or cancel it and refund you by the amount they choose, which can be less than you paid for it. We remind both of you before then, and you can add their details yourself to keep the seat.
Sold out? Join the waitlist on the date and we'll email you the moment a seat opens.
Cancel from Your bookings. Before you confirm, we show exactly how much comes back under the host's policy for that date. It's the same policy that was on the listing when you booked.
Refunds go back to the payment method you used and usually land within 5–7 working days. The full rules are on the Refund policy page.
If the host cancels a date, everyone gets a full refund, whatever the policy says.
Verify your ID before the start (from your booking: DigiLocker, or an ID and a selfie). If you haven't, the host can cancel your seat on the day and chooses the refund, which on the day of the trip can be nothing. We remind you 3 days and 1 day before.
Payments go through secure checkout. You can pay with UPI, debit and credit cards, net banking and popular wallets. OyeDash never sees or stores your card number or UPI PIN.
The ticket price goes to the host in full: OyeDash takes no commission. Payment platform charges are waived during our founding phase; if one ever applies, it's shown as its own line before you pay.
Every payment and refund appears on your booking page with its payment reference, which is what to quote if you ever need to check with your bank.
Anyone who runs a good experience can host. Start from Become a host: you'll set up a public page, link the bank account that payouts go to, and add your first trip or experience with dates, prices and a cancellation policy. Want to see how a page looks after a while on OyeDash? See an example page.
When a guest pays, we pass the money on to the bank account you added, minus any refund already given on that payment. It usually reaches your bank within a few working days. Your Money page shows every payment, payout and refund.
The Verified badge is earned, not applied for. It appears once you've run a date with confirmed guests and your payout details are confirmed. It can be removed if guests report problems.
You set your own cancellation policy for each listing: Flexible, Moderate, Strict, Non-refundable, or your own refund rules. If you cancel a date yourself, your guests always get a full refund. From 2 days before the start until the date ends, you can cancel any seat (ID or details missing, a guest who can't come) and choose the refund: your policy for that moment by default, another level of your policy, or the full amount.
Chat on OyeDash is for people 18 and older, so we ask for your date of birth before you can send a message. Each confirmed date has a group with the host and guests; before you join one you choose what the other guests can see about you.
If someone makes you uncomfortable, open their profile or hold a message and choose Report. Blocking someone hides you from each other everywhere on OyeDash. You can see and undo your blocks in Privacy settings.
We look at every report within a day and resolve it within 15 days; you'll see the outcome in Your reports. Our team reads messages only when a participant has reported them.
You sign in with Google. There are no passwords; signing out of a device ends that device's session.
Change your name, photo, phone and what other guests can see about you under Account. Email and push notifications are under Notification settings.
To download a copy of your data or delete your account, go to Your data and account (how it works). Deleting hides your account straight away and deletes it after 30 days; signing in before then cancels it. It removes your profile, photos, chat attachments and connections, anonymises your messages, cancels open enquiries and waitlist spots, and, if you host, takes your listings offline. Records of bookings and payments are kept for as long as tax law requires. Can't sign in? Write to support@oyedash.com from the email you signed up with. Details are in the Privacy policy.
Email support@oyedash.com with the booking reference if it's about a booking. We reply within a working day.