Your data and account

Download your data

One file with your profile, bookings and payments, reviews, the messages you wrote, your listings, gallery, links, saved trips, the people you follow and your settings. Go to Account → Your data and account → Download your data. You can download it once a day.

Delete your account

1. Go to Account → Your data and account → Delete your account.
2. We show you what will be deleted, what we must keep and why.
3. Tell us why you're leaving, then type DELETE to confirm.

First, upcoming bookings need to be cancelled (under the listing's cancellation policy), and hosts need to cancel and refund dates that have guests. If a refund or a payout is still on its way, we finish it first.

30 days to change your mind

• Your account is hidden straight away: your profile, listings and gallery are no longer public, and you're signed out everywhere.
• We email you the date, and again 2 days before.
• Sign in again before the date and the deletion is cancelled. Your account and listings come back as they were.
• On the date, we delete your profile, photos, saved trips, follows, notifications and settings. Your messages stay for the other people in the chat, shown as from “Deleted user”.

What we must keep: booking and payment records, for as long as Indian tax and accounting law requires (up to 8 years), and reports and safety records for 180 days after they're closed. More in our Privacy policy.